The Ohio County 911 Central Dispatch is excited to announce the launch of Prepared Live in our dispatch center. Built by the company Prepared, the software enables our 9-1-1 dispatch center to livestream, receive multimedia, and receive location from mobile callers in real-time.
This addition to our technology suite will significantly improve our ability to effectively and efficiently respond to emergencies in the community. Participation in video during a call is completely voluntary and consent of the caller is required. If the caller consents, they will receive a livestream link via text from the dispatcher, enabling them to activate live video upon click. It’s important to note that the video call function also does not provide Ohio County 911 Central Dispatch with access to the contents or settings of a caller’s phone.
This launch follows several weeks of preparation and training to ensure that our dispatchers and our team are able to properly utilize the software. Working side-by-side with Prepared’s customer success team, we have created and adopted policies to ensure that Prepared Live is used effectively in various scenarios.
Originally founded as a company focused on school safety, Prepared, led by co-founders Mike, Dylan, and Neal, is a mission-driven organization with a passion for improving public safety. In creating an app to help mitigate school emergencies, the team discovered that valuable data is lost in existing 9-1-1 processes and set out to address the problem. Since public launch October of 2021, Prepared Live has helped protect over 35 million American citizens in cities around the country.
To learn more about Prepared and Prepared Live, visit Prepared911.com